1) Who we are (Data Controller)
LatencyFix (J²) acts as the Data Controller for the personal data collected via this website.
- Contact email: [email protected]
- Location: Stockholm, Sweden
This page explains how we process your data under the EU General Data Protection Regulation (GDPR).
2) What data we collect
When you submit the Join the Beta form, we collect:
- Identification and contact: name, email address
- Professional profile: role, years of experience, tools/DAWs used
- Beta-relevant insights: information about latency issues and workflows
- Your consent preference (checkbox)
We do not intentionally collect special categories of personal data (e.g., health data) and we do not use automated decision-making or profiling for legal or similarly significant effects.
3) Why we process your data (purposes)
- To provide access to the LatencyFix beta demo (send your download link)
- To communicate about beta participation, updates, and feedback requests
- To understand user needs and improve LatencyFix
4) Lawful basis
Our lawful basis under GDPR is consent (Article 6(1)(a)). You provide this by ticking the consent checkbox before submitting the form. You may withdraw consent at any time by emailing [email protected]. Withdrawing consent does not affect processing that occurred before the withdrawal.
6) International transfers
Some processors or sub-processors may be located outside the EU/EEA. When transfers occur, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses (SCCs) and provider-implemented measures to protect your data.
7) How long we keep your data (retention)
We retain your personal data for the duration of the beta and for up to 12 months after the beta ends for product improvement follow-ups and audit purposes, unless you request earlier deletion. After the retention period, data is deleted or irreversibly anonymized.
8) Your rights under GDPR
You have the following rights, subject to applicable law:
- Access – request a copy of your personal data
- Rectification – correct inaccurate or incomplete data
- Erasure – request deletion of your data (“right to be forgotten”)
- Restriction – request we limit how we use your data
- Portability – receive your data in a portable format
- Objection – object to processing in certain cases
- Withdraw consent – at any time, without affecting past processing
To exercise your rights, contact us at [email protected]. We will respond without undue delay and within one month where feasible.
You also have the right to lodge a complaint with your supervisory authority. In Sweden, this is the Swedish Authority for Privacy Protection (IMY).
9) Security
We implement reasonable technical and organizational measures to protect your data, including transport encryption, role-limited access, and minimization of collected data. No method of transmission or storage is 100% secure, but we strive to protect your information to the best of our ability.
11) Changes to this policy
We may update this page from time to time to reflect changes in our practices or legal requirements. Material changes will be highlighted here with a new effective date.
12) Contact
If you have questions about this policy or wish to exercise your rights, email us at [email protected].